I don't have any Google Play or Apple ID to connect.
Q. I don't have any Google Play or Apple ID to connect.A.To protect your game data, you need to link your accout to either Google Play or Apple account.We strongly recommend you play the game after linking it, as there is a high possibility of data loss in Guest account.Please note that there is no possible way to recover Guest account when data loss happens.Also, you cannot transfer your data to another device when using Guest account.
My game data is changed.
Q. My game data is changed.A. For more accurate check and deeper investigation, please contact us via Customer Support with following inforamtion:1. UserID2. Time/date of incidence (UTC, if possible)3. Details of the changed data (name and number of items, level, etc.)
I didn't receive the purchased item.
Q. I didn't receive the purchased item.A.There can be a slight time gap for the purchase due to the connection or payment environment.Please check again after restarting the game.If you still did not receive the purchased product, contact us via Customer Support.In the inquiry, you need to attach the Store receipt with the receipt number/order ID (starting with GPA. for Google Play) for faster assistance.
I would like to change my device to play.
Q. I would like to change my device to play.A.Before you continue the game with your current data on another device,you need to link your data to Google Play or Apple.When data loss happens on Guest Account,there is no possible way to recover the account data.Please check with your previous device if your data is correctly linked before you change your device,and log in with your Google Play or Apple account on the new device.
How do I enhance stats?
Q. How do I enhance stats?A.You can enhance [Attack, Attack Speed, Critical Rate, Critical Damage, Defence, Health] by upgrading Ability.It requires Gold to upgrade, and the amount of Gold needed to upgrade varies depending on Ability Lv.You can also enhance stats by using various ways such as upgrading and synthesizing gears, equip pets, etc.
My game data is changed.
Q. My game data is changed.A. For more accurate check and deeper investigation, please contact us via Customer Support with following inforamtion:1. UserID2. Time/date of incidence (UTC, if possible)3. Details of the changed data (name and number of items, level, etc.)
What is Mastery?
Q. What is Mastery?A.Mastery enhances your character in Attack, Defence, Skill, and Support.It requires Mastery points to level up the mastery.You can gain 1 Mastery points from every 3 level up,and maximum Mastery points can be acquired is 166.If you leveled up unwanted mastery, you can reset by using Diamond.However, the reset applies on individual page, so if you reset Attack mastery page, Defence mastery will not be reset.
What is Pet?
Q. What is Pet?A.Pets have the effect of amplifying various abilities of a a character.There are Possession Effect and Equip Effect, and each pet enhances different stats.There are grades of pet, Normal, Uncommon, Rare, Heroic, Legendary, Epic, Ancient.Higher grade pets have more abilities.It requires Gold and Pet Candy to level up pets.You can summon pets on [Menu] > [Summon] > [Pet] by using Diamond.When you summon pets you already own, you acquire pet piece which can be used to upgrade certai
What is Pet Challenge?
Q. What is Pet Challenge?A.From Pet Challenge, you can acqurie Pet Canday, a material for pet level up.You can enter Pet challenge for free twice a day,and the additional entry is possible through watching Ads and using dungeon ticket.Within the limited time, get buffs and defeat as many monsters as possible.You can get more rewards by accumilating the score.You can also receive ranking rewards depending on the highest score.▶ Weekly Rewards: Receive rewards depending on the highest score achiev
