My Sweet Home, Dungeon Service Termination Announcement | My Sweet Home Dungeon
My Sweet Home Dungeon Notice
My Sweet Home, Dungeon Service Termination Announcement
2024-07-31


Hello, Lords.


First, we would like to extend our gratitude to all the Lords who have enjoyed <My Sweet Home, Dungeon>.


We have had extensive internal discussions and conducted thorough reviews to find the best way to continue our service.


However, we regret to inform you that the decision has been made to terminate the service for <My Sweet Home, Dungeon>.


It has been a great honor for us to be able to share this journey with you, and we sincerely thank you for your support over the years.


We will do our utmost to ensure there are no inconveniences until the service ends.


Please see the details below.


■ Service Termination Notice

- Date: Friday, August 30, 2024, 2:00 (UTC)

- Note:

1. The game will no longer be available for download from the store starting July 31, 2024, 6:00 (UTC).

2. Purchases of paid items will be disabled starting July 31, 2024, 6:00 (UTC).

3. After the service ends, game access will no longer be possible.

4. The official community will be closed on September 30, 2024, 2:00 (UTC).


■ Payment Refund Notice

- Refund Eligibility: Players who have purchased items through the mailbox 

- Refund Procedure: Please contact customer support with your nickname and payment details. 

- Note:

1. Items that have already been received and used via the mailbox are not eligible for a refund.

2. Refund requests must be submitted by September 30, 2024.


■ Customer Support

- In-game [Settings] - Customer Support [Contact Us] 

- Email: bpgames_cs@bluepotion.co.kr


Additionally, to ensure you have a smooth experience for the remaining period, some items will be sent to your mailbox. 

We hope this helps.


Thank you.


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